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Return Policy
We take pride in the quality of our products and carefully inspect every item before it is shipped. Please read our return policy carefully before making a purchase.
Eligibility for Returns
We only accept returns under the following condition:
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The item arrives damaged or faulty.
If your item is damaged upon arrival, you must contact us within 7 days of delivery with clear photos of the damage and your order details. Once reviewed and approved, we will arrange a replacement or refund.
Non-Returnable Situations
We do not accept returns in the following cases:
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The incorrect size was ordered.
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The item does not fit as expected.
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You change your mind.
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You simply do not like the item.
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Minor variations in colour due to screen display differences.
Please ensure you carefully review the size guide and product details before placing your order.
Condition Requirements
Approved returns must:
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Be unworn and unused.
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Be in their original condition and packaging.
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Not show signs of washing or alteration.
We reserve the right to refuse returns that do not meet the above criteria.
Terms of Use
By accessing and using the Santier website, you agree to the following terms and conditions.
General Use
This website and its content are intended for personal, non-commercial use. You agree not to misuse the website, attempt to interfere with its operation, or engage in any unlawful activity.
Product Information
We aim to ensure all product descriptions, pricing, and availability are accurate. However, we reserve the right to correct any errors, update information, or modify products at any time without prior notice.
Orders & Payments
All orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion. Payment must be completed at checkout before items are dispatched.
Intellectual Property
All content on this website, including logos, images, designs, and text, is the property of Santier and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
Santier is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update or modify these policies at any time. Continued use of the website constitutes acceptance of any changes.
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